If you look into Middle east countries and India – Cash on delivery plays a vital role in eCommerce marketplace. Around 45% of people prefer to pay Cash on delivery. Our cash on delivery module allows you to offer COD payment in your eCommerce multi-vendor marketplace. Once the Cash on delivery mode is activated – the sellers can have an option to allow / disallow COD for their stores. This module works in perfect sync with our Multi-vendor marketplace software.
Under the admin settings > where you find options to change the logo, favicon etc > below that you can find the option to enable / disable COD (cash on delivery) option.
Once you’ve enabled this option – then you can edit a seller profile and select the COD option for your stores. You can either enable or disable it – based on your shipping and delivery provider – you can enable or disable the COD option for your stores.
Sellers can choose from their profile settings –
When the buyer makes a payment > in the cart page > he will see options to pay via PayPal, Credit card or choose COD.
When he selects the COD > the order will go through and displays a confirmation message saying ” your order is confirmed and will be shipped in xx business days. ”
What happens next?
Buyer / Purchaser account –
You will see your purchases under Cash on delivery column.
Now seller will receive a new notification saying ‘ New COD order ‘ – so he will pack and ship the product. He can view all the COD orders under his shop > Cash on delivery orders. (below screenshot)
Admin – Under admin panel > orders > cash on delivery payment > you can find all the COD orders.
Now, once the seller has shipped the product and the delivery person has received the money from the Buyer after delivery the product > Seller will change the status of the product from Pending to Paid.
Admin – Now the order from Cash on delivery will be moved to Paid payment. The product is delivered.
Admin, after taking his commissions – will transfer the amount for Cash on delivery sales separately.
Under Admin dashboard > sellers > COD earnings > this will display all the sellers and their COD earnings and commissions to the admin etc. Similar to site earnings.